Communication ChannelsInternal OnlyInternal OnlyInternal/External Internal/External
E-mail IntegrationReadReadReadBidirectional
(Microsoft Exchange)
Scanners SupportAllAllAllAll
Documents Storage MediumDisk storageDisk storage/SharePointDisk storage/SharePointDisk storage/SharePoint
Users ListActive Directory
(name, photo, title)
Active Directory
(name, photo, title)
Active Directory and
HR System Integration
Active Directory and
HR System Integration
Installations LicensesProductionProductionStaging/ProductionStaging/Production
Archive + Project Documents-
Correspondence Types11UnlimitedUnlimited
Custom Inbox Groups--
Correspondence IDNumbersNumbersCustom with BarcodeCustom with Barcode
SMS Integration--
Tasks Management-
Mobile Apps---
SearchStandardAdvancedFull Text SearchFull Text Search
Delegation Feature--
Client Features (follow-up)--Follow up Cards and SMS Follow up Cards, SMS and Online Portal
RemindersBasicBasicDynamic RemindersDynamic Reminders
Calendar View---
Two-factor authentication---
Check active users---
eSignature--DigitalHardware Integration
IP Address Restricted Access--
ReportsStandard ReportsStandard Reports3 Additional Reports10 Additional Reports
Training Target AudienceIT Department
(1 audience)
IT Department
(1 audience)
IT & End-users
(2 audiences + 1 IT)
IT & End-users
(4 audiences + 1 IT)
Customization---30 man-day

* 4 visits a year. Rest is remote

** monthly visit